FAQ

Orders & Shipping

How long does shipping take?
Orders are processed within 2–4 business days. Standard shipping typically takes 5–7 business days after processing.

Do you offer free shipping?
We offer free standard shipping on orders over a certain amount. Check our current promotions for details.

Can I track my order?
Yes! Once your order ships, you'll receive a confirmation email with a tracking number.

Do you ship internationally?
At this time, we ship within the United States. International shipping is coming soon!

Returns & Exchanges

What is your return policy?
We accept returns within 14 days of delivery. Items must be unworn, unwashed, no perfume odors and in their original condition with tags attached.

How do I start a return or exchange?
Please contact us by email at kravellc2025@gmail.com. with your order number, your contact, and reason for return, and we'll guide you through the process.

Are sale items returnable?
All sale items are final sale and cannot be returned or exchanged.

Products & Sizing

How do I find my size?
We recommend checking our size guide available on each product page to find your best fit.

What materials are your products made from?
KRAVE pieces are crafted with soft, high-quality fabrics designed for comfort and durability. Material details are listed on each product page.

Do you restock sold-out items?
We do restock popular styles! Sign up for restock notifications on the product page or follow us on social media for updates. Also send us feedback, tell us what you want to see again! 

Payments

What payment methods do you accept?
We accept all major credit cards, debit cards, and other secure payment options available at checkout.

Is my payment information secure?
Absolutely. All transactions are encrypted and processed securely. We never store your payment details.

Still have questions?

We're here to help! Reach out to us through our Contact page and we'll get back to you as soon as possible.